The shipping price you see at checkout for your Heated Pads, Moist & VAC Dry Heated pads is the exact per pound UPS rate... Each product is fully guaranteed by the manufacturer (unless specifically stated otherwise).The complete warranty is included with the product. The manufacturers' warranty covers repair or replacement of defective parts. No Hassle Returns for new unopened, uninstalled products (except automotive lighting) - If you need to return something, we make it easy by emailing you simple, detailed instructions.